Information we collect
We collect information needed to provide the website, process purchases, and support customers.
- Account and contact details, such as your name, email address, and phone number.
- Delivery and billing details, such as your address and order information.
- Messages, support requests, product reviews, and other information you choose to provide.
- Technical information, such as browser type, device information, IP address, session data, and website activity.
- Payment status and transaction references supplied by our payment provider. Little Jugnu does not store full card details.
How we use your information
We use personal information only for legitimate business, service, security, and legal purposes.
- Create and manage your account.
- Process payments, fulfil orders, arrange delivery, returns, exchanges, and refunds.
- Send order confirmations, service notices, and support responses.
- Prevent fraud, misuse, and security incidents.
- Maintain and improve our products, website, and customer experience.
- Meet tax, accounting, regulatory, and other legal obligations.
- Send marketing communications only where permitted; you may opt out of promotional messages.
Payments and service providers
We use trusted providers to operate parts of our service.
- Razorpay or another authorised payment provider processes payment information.
- Delivery partners receive the contact and address details needed to deliver an order.
- Hosting, communication, security, and analytics providers may process limited information for their contracted service.
- We do not sell or rent your personal information.
- We may disclose information when required by law or to protect customers, Little Jugnu, or others from fraud or harm.
Data retention and security
We keep information only for as long as reasonably needed for orders, support, accounting, fraud prevention, dispute resolution, and legal obligations.
We use reasonable administrative and technical safeguards to protect information. No online service can guarantee absolute security, so please use a strong password and contact us if you suspect unauthorised account activity.
Children’s privacy
Little Jugnu products are made for families, but website accounts and purchases should be managed by adults. We do not knowingly ask children to create accounts or directly provide personal information without appropriate adult involvement.
Your choices
You may contact us to ask about, correct, or update your personal information.
- Update available account information through your profile.
- Ask us to correct inaccurate details.
- Opt out of promotional communications.
- Request account deletion, subject to records we must retain for completed orders, tax, security, or legal purposes.
Changes and contact
We may update this policy when our services, providers, or legal requirements change. The version published on this page applies from its stated update date. Contact us with any privacy question or request.
Business identity and contact
Little Jugnu is a trading brand operated by Bhawna Gunwani, sole proprietor.
Registered address: Bi-17B, Shalimar Bagh, Club Road, Delhi - 110088
Support email: support@littlejugnu.com
Support phone: +91 89295 20330