Using our website
By visiting littlejugnu.com, creating an account, or placing an order, you agree to these terms. Please use the website lawfully and provide information that is complete and accurate.
- You must be legally able to enter into a purchase or act with the permission of a parent or legal guardian.
- You are responsible for keeping your account and password secure.
- You must not misuse the website, interfere with its operation, or attempt unauthorised access.
Products, prices and availability
We aim to present product descriptions, images, prices, taxes, and availability accurately.
- Product colours, packaging, or minor details may vary from the images shown.
- Prices are displayed in Indian Rupees unless stated otherwise.
- Products may become unavailable before an order is fulfilled.
- If a material listing or pricing error occurs, we may contact you, offer a correction, or cancel and refund the affected item.
Orders and payments
Submitting an order is an offer to purchase. An order is accepted when payment succeeds and Little Jugnu confirms it for fulfilment.
- Payments are processed through authorised payment providers such as Razorpay.
- Keep the payment confirmation and order reference for your records.
- If payment appears unsuccessful, check whether your account was debited before trying again.
- If you are charged more than once, contact us with the order and transaction details.
- We may cancel an order because of stock errors, payment issues, suspected misuse, an incorrect address, or delivery limitations.
Shipping and delivery
Delivery dates are estimates and can change because of location, weather, carrier delays, public holidays, or other circumstances outside our reasonable control.
- Provide a complete serviceable address and a reachable phone number.
- Check the parcel promptly after delivery.
- Shipping charges and free-delivery eligibility are shown during checkout.
- Risk of loss passes to you when the order is delivered to the address provided.
Cancellations, returns and refunds
Contact us as soon as possible if you need to cancel an order. An order that has already been packed or dispatched may need to follow our Return and Refund Policy.
- Returns and exchanges are subject to the eligibility conditions published in our Return and Refund Policy.
- Approved refunds are issued to the original payment method.
- Payment-provider and bank processing times may vary.
Intellectual property and acceptable use
The Little Jugnu name, logo, original text, graphics, photographs, and website design belong to their respective owners and may not be copied or used commercially without permission.
- You may use the website only for personal shopping and lawful purposes.
- Product reviews and other submitted content must be truthful, relevant, and must not violate another person’s rights.
- We may remove content or restrict access where misuse is suspected.
Website availability and liability
We work to keep the website accurate, secure, and available, but uninterrupted or error-free access cannot be guaranteed. Product suitability depends on the child’s age, abilities, intended use, and appropriate adult supervision.
To the extent permitted by applicable law, Little Jugnu is not responsible for indirect loss caused by misuse of a product, failure to follow product guidance, or circumstances outside our reasonable control. Nothing in these terms limits rights that cannot legally be excluded.
Changes and contact
We may update these terms when our services, policies, or legal requirements change. The version published on this page applies from its stated update date. Contact us if you have a question before placing an order.
Business identity and contact
Little Jugnu is a trading brand operated by Bhawna Gunwani, sole proprietor.
Registered address: Bi-17B, Shalimar Bagh, Club Road, Delhi - 110088
Support email: support@littlejugnu.com
Support phone: +91 89295 20330